We want you to love your purchase from Lomenza Lights. If you're not completely satisfied, please review our refund policy below:
1. Returns
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You may request a return within 7 days of receiving the product.
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The item must be unused and in its original packaging.
2. Refunds
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Once we receive and inspect your returned item, we will notify you of the approval or rejection of your refund.
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Approved refunds will be processed within 5-7 business days to your original payment method.
3. Non-Returnable Items
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Customized or clearance sale items are not eligible for refunds.
4. Shipping Costs
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Return shipping costs are the customer’s responsibility unless the item is defective or incorrect.
To initiate a return, contact us at [your email/contact form].